Engagement Manager


is looking for highly skilled Project Managers to join our Cloud Team. Dare to try?!

What is ?

We are a young Tech company with just one vision: Re-imagining software engineering services by combining top engineers (you) with artificial intelligence. We are aiming to become the remote Cloud engineering department for the enterprise. We’re growing and scaling, and we want you to be a part of this amazing experience.

Your Mission 

You will be working with a platform-as-a-service (PaaS) enterprise service management software that specializes in IT Service Management (ITSM), IT Operations Management (ITOM) and IT Business Management (ITBM) applications and provides forms-based workflow application development.

Your day to day will consist on developing project plan components (time, cost, quality, risk, etc.) with input from client team members, document and manage issues including escalating issues that require management attention (Fruition and/or client) and monitor and control the project from initiation through closure including reporting progress and status regularly.

You will face clients from different cultures and ensure their experience is exceptionally positive, develop your English proficiency skills, learn how to engage customers and become a trusted advisor, manage your own time, improve your attention to detail, learn how to solve complex problems and gain professional empowerment.

Who are we looking for? 

Talented English speaking people filled with curiosity and passion. Creative individuals with a global mindset who can think outside of the box, wear different hats and work in multi-functional, multi-cultural teams. If you’re passionate about coding, delivering solutions on the cloud, and consider your client’s needs as your own, then NovoScale is the place for you. 


  • Software engineer, technician, technologist or related Education Certificate.
  • Prince 2, SCRUM Master or PMP Certifications are a BIG plus. 
  • Minimum of 5 years of experience working in Project Management for large ITSM implementations.
  • PM experience with application development projects.
  • Experience working as a direct point of contact with external, english speaking clients.
  • ServiceNow Certifications are a big plus (Don't have it? Don't worry, Novo/Scale will train you and sponsor it)
  • Experience working in Bilingual Environments.
  • Able to take control of the project by him/herself.
  • Able to speak up and bring his ideas and opinions to client when needed.
  • Very proactive. Brings up issues to the customers.

Salary Range

Welcome to Pay for Performance! If you’re the right candidate for us we’ll make sure we make an offer that makes you happy.

Application and Selection Process

Our selection process is simple:

A phone screen to validate your level of English and Experience.
A technical test to measure your skills.
A standard Background and Reference Check.
A Technical Interview with the Team’s leaders.
Boom! If you pass, You get an offer.

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